17 Annual Performance Report 2014/15 PDF 108 KB
Additional documents:
Decision:
DECISION MADE:
1) That the performance
against the 2014/15 Key Performance Indicators (KPIs) and the end of year Strategic Plan action
updates, as set out in Appendix A to the Report of the Head of
Policy and Communications be noted;
2) That the new Key
Performance Indicators set and targets for the Strategic Plan
2015-20 set out in Appendix C to the report be agreed subject to
the following amendments:-
(a) Outcome 4: Ensuring there are good Leisure and
Cultural
Attractions
Remove -
MCL Number of people attending the Mela
(NEW)
Include
–User satisfaction with the Hazlitt Arts Centre (NEW)
(b) Outcome 7: Promoting a
range of employment
opportunities
and skills required across the borough
Include
– Number of new businesses using the Business
Hub in the
Gateway Terrace (NEW)
3) That the Communities,
Housing and Environment Committee be
recommended to monitor the performance of the Commercial
Waste Service.
Minutes:
The Head of Policy and
Communications presented her report on the Key Performance
Indicators (KPIs) and the end of year Strategic Plan action dates,
together with new Key Performance Indicators set and targets for
the Strategic Plan 2015-20.
Members noted where good performance had been achieved and the
action being taken by Officers for areas where performance had
declined.
In response to Members’ questions relating to areas where no
KPIs existed, it was noted that Service Committees could take on
the monitoring of those areas under their remit, of particular
relevance was the Commercial Waste Service which had been in
operation for some time now. It was
agreed that this should be reviewed by the Communities, Housing and
Environment Committee.
Members were also keen for a satisfaction performance target to be
created for the voluntary organisations that the Council had
contractual relationships with. The
Director of Regeneration and Communities undertook to discuss this
with the Head of Policy and Communications.
RESOLVED:
1) That the performance
against the 2014/15 Key Performance Indicators (KPIs) and the end
of year Strategic Plan action updates, as set out in Appendix A to
the Report of the Head of Policy and Communications, be
noted;
2) That the new Key
Performance Indicators set and targets for the Strategic Plan
2015-20 set out in Appendix C to the report be agreed subject to
the following amendments:-
(a) Outcome 4: Ensuring there are good Leisure and
Cultural
Attractions
Remove - MCL Number of people
attending the Mela (NEW)
Include
– User satisfaction with the Hazlitt Arts Centre (NEW)
(b) Outcome 7: Promoting a range of employment
opportunities
and skills required across the Borough
Include
– Number of new businesses using the Business
Hub in the
Gateway Terrace (NEW)
3) That the Communities,
Housing and Environment Committee be
recommended to monitor the Commercial Waste Service in
relation
to
its performance.
Voting: For –
14 Against – 0
Abstain - 0